Data-Driven NGOs BI for NGOs Your organization has been collecting data for years. Now it's time to actually start using it. Cluster helps NGOs take their first concrete steps in Business Intelligence, from a configured environment to working first dashboards, with the team trained to carry on. How we work Talk to a specialist From those who went beyond visualization with Cluster “It has been an immense pleasure working with such a talented and dedicated team of professionals, delivering true digital transformation to our clients.”Luciano Dall’Antonia (Canada)VP of Services, GINQO"Working with Cluster, we reached a level of design and engineering quality that's rare in our industry. Their team consistently delivered what we thought was impossible, pushing Qlik beyond its native limits to give our users the interface experience they actually needed. Thoughtful, consistent, and committed to getting it right. A true partnership."Pablo Gomez (USA)Data Architect for AI and ML, ePlaneAI"After Cluster's work, we saw a 400% increase in adoption for consuming information for performance monitoring, decision-making, and on-demand reporting."Erick Hoepfner (Brazil)Business Intelligence Superintendent, MDS Group - Brazil & Portugal"Cluster has been a strategic partner to MPRS for years, helping us design advanced Qlik Sense dashboards that are easy to use, visually appealing, and intuitive for users.”Juliana Rodrigues Marques (Brazil)Coordinator, MPRS.labs"NewHub allowed us to customize and organize our Qlik HUB in a practical way, bringing to life a user-friendly interface that unifies access to Qlik Sense and QlikView in a single place."Eduardo Spirito (Brazil)Data & Insights Delivery Lead Brazil, Syngenta“STZ's control panels revolutionized the way we monitor our key KPIs, delivering continuous, day-to-day improvement in an effective and consistent way. The quality gain we achieved in our process management and execution was remarkable.”GUILHERME TAVARES GONÇALVES (Brazil)Project Manager, STZ“After implementing Cluster's dashboards with NewHub and custom mashups, demand for analytics increased significantly.”Plínio Bernardes (Brazil)Data Intelligence Coordinator, FIEG"Cluster has been a game changer for data visualization for us. Making it easier for society to understand government actions and data is no small task."Eduardo Lacher (Brazil)Deputy Treasury Secretary, State of RS opcional Most NGOs don't have a data problem. They have a starting point problem. The data exists, in spreadsheets, forms, management systems, annual reports. What's missing is the structure to turn that volume into something the team can actually consult, the board can track, and donors can understand without asking for a presentation. Professional BI tools like Qlik Sense and Looker solve exactly that. But implementing them without the right guidance produces the wrong result: an underused environment, dashboards nobody uses, and frustration with the technology before it ever had a chance to work. That's where Cluster comes in, before this happens. How we work Five steps for an NGO starting from nothing to go far with data There's no shortcut to building a data culture in an organization. But there is a path with a beginning, middle, and end, one that leaves the team able to carry on alone afterward Step 1 — Environment Setting up the right environment before any dashboard Choosing the tool best suited to the organization’s context (Qlik Sense or Looker), setting up the environment, and connecting to existing data sources, spreadsheets, forms, third-party databases. Without this step done carefully, everything that follows is built on sand. Step 2 — First steps Understanding what the data says before deciding what to show An initial exploration of the available data: what exists, what’s clean, what needs work, and which questions the organization really needs to answer. This mapping defines what goes into the first dashboards, and what can wait. Step 3 — First dashboards Something working that the team is already using the following week Building the first dashboards with a focus on immediate usefulness: program indicators, goal tracking, a consolidated view of beneficiaries, or whatever is most urgent for the organization at that moment. We prioritize what’s going to be opened every Monday, not what’s going to impress in a presentation. Step 4 — Training Transferring knowledge is part of the project, not optional Hands-on training for the team that will operate the environment: how to update data, create new visualizations, interpret what the dashboards show, and spot when something’s wrong. The goal is for the organization to not need to call Cluster for every adjustment. Step 5 — Enabling the next step From internal dashboards to open data for the public Organizations that reach this point are ready for a bigger step: turning what’s currently internal use into an open data portal, for donors, partners, the press, and society. Cluster supports this transition with the same approach: structured, gradual, with the team driving the process. NGOs that implemented BI with Cluster